Testimonials

We will always seek your feedback so we can make the right adjustments to enhance our customer satisfaction goal. We love to hear from our customers, whether it's a compliment, or a suggestion to improve our business, you can email or write a letter to us.

Thank you for your trust in GMD.

Hi Kathy,
Thanks for all the help matching the counter to my cabinets I’m very pleased with everything.
The installers were great and cleaned up afterwards very professional.

Thanks & Best Regards,
Mike B.

 

Good Morning Barb,
Our countertops were installed Friday (1/21/22) at both at the wall and island.

I took this morning to perform a thorough inspection and thought I would provide some feedback.

WOW!! That is the single best word I can use to describe how I feel the installation went and the end result. I wiped down both counters with a damp cloth and then again with a bare hand. Not a single dink or imperfection that I could find, truly impressive.

A huge shoutout to the install team, they clearly know their profession well, taking considerable pride in the end result and were quite efficient to boot. I was a bit concerned about how the seams would turn out but the final product alleviated that, perfectly smooth and zero to minimal gap.

The material selection exceeds our expectations as well. The white of the Orion in conjunction with the under-cabinet lighting is exactly what we were looking for along that wall. The island with the waterfall edge looks amazing, the way the vein pattern rolls over the edge to the floor is again, exactly what we were looking to achieve with the island.
I have to say, working with The Granite and Marble Depot has been a pleasure from sales to installation. I will be recommending you for anyone looking for a top-notch countertop company.

Also, I cannot finish this email without acknowledging the two pieces of island material that were cut and polished as an extra unexpected bonus. I have always wanted pieces like this to use as either cutting boards or chilled charcuterie serving trays, so thank you very much for those, I love them.

Please feel free to pass along these comments to the install crew.

Thanks again,
- Eric

Juanita,
I did not want to send pics till it was completely done. Isn’t it beautiful. Thank you for your part in making it happen.

- Mary

Paul's Kitchen

Tarek,
A few weeks ago my countertop was installed. Again, I have to say I am impressed with the customer service and attention to detail. The installer, Zinaid, was absolutely phenomenal. I am a curious individual and he was gracious with his time answering all of my questions in a kind respectful manner. My countertop did not initially fit to my preference. It was 1/4 in not in alignment with my undercount sink. Zinaid carried what seemed to be a very heavy piece back outside to avoid the dust destroying my house. I have used the countertop for several weeks and I am very happy with the product. I would not hesitate recommending your company based on my customer service experience alone.

Take Care,
- John J Hubbs, LCSW, CADC, SAP - Peoria IL

Hi, Sana,
I want to thank both of you for your patience and flexibility. I'm thrilled with the final look.... you both took our design “thoughts” and helped us get to a useful and beautiful and contemporary kitchen.

I'd be happy to be a reference.

- Paul Petersen, Westmont, IL

Paul's Kitchen

 

Hi,
The guys tonight were great! Very thoughtful and careful. It is gorgeous, Heideh! Thanks for all your great assistance!!!!

- Roger L.

bath vanity

Val and Sana,
I want to thank you for going out of your way to accommodate my situation. On more than one occasion, you and Sana have worked out ways to allow me to manage and stay near my budget which was very important to me.

I don’t know how to thank you. I’m very impressed on how you strive to make customer satisfaction a priority.

As much as I appreciate your thoughtfulness regarding my travel to Westmont, I believe I’d like to come in and thank you in person.

Hope you both had a very nice holiday.
See you soon!

- Audrey Mead

Gina,
I can’t thank you enough for all you did for us.
I have a new & improved kitchen thanks to your help! You were so right on the back splash it is beautiful. Thank you!  

- Judy & John Sreniawski

 

Dear Granite & Marble Deport,
Thanks you so much helping and being very patient with my kitchen project. I could not have done this without your support and hard work.

- Yildiz Ulgoe

Hi Gina,
Attached are the photos of our kitchen. We are so so soooo happy how it turned out. Thank you again for all your energy you put into making our project amazing!

- Manya Silver Crippen

Before and After Kitchen Transformations! Manya Kitchen

Barbara,
Thanks for your good work with our granite projects. We are very pleased with the granite, the installation and the staff. We especially appreciate all the details you coordinated to make it happen. We couldn't be happier.

Take Care,
- Gary & Judy

Gina,
Thank you for a perfect job of installing our quartz countertops and backsplashes for our kitchen. Each person we dealt with at your company were experts: Gina, as a kitchen designer; those who laser measured; those who cut the quartz, and those who installed….all were master craftsmen. Everything was done on time and with perfection. In our kitchen remodel, we dealt with several vendors where there were errors and delays. You and your team could not have done a better job. We are thrilled with the quality of our new counters! Thank you!

- Mary Sue Honigschmidt

 

Tarek,
I am writing to you to offer compliments to a Ms. Lejia Risch. I purchased countertops with your company through Lowes. I recently spoke with Ms. Risch regarding the installation and measurement process. In an age of dying customer service, I was pleasantly surprised with the customer service I received. High regards to Ms. Risch!

Take Care,
- John J Hubbs, LCSW, CADC, SAP

 

Hello!
We had quartz countertops installed about two weeks ago by two young men, one of whom was from Bosnia, and they did a phenomenal job! They were polite and respectful and funny, and we not only appreciate the amazing job that they did, but we also very much enjoyed having them in our home. I would highly recommend your company to anyone looking to have countertops installed. Thank you all again!

- Laurie W.

 

Gina,
Thank you so much for the help you gave us, we believe you went above and beyond to get what we wanted and get the best price, we appreciate your friendly customer service, you don't see that too often, thanks again for all that you did!

- Jon

 

Hi Gina,
I just wanted to send you a quick note to thank you for your service and help throughout this process of replacing our countertops. It was a pleasure working with you. Also, the countertops are AMAZING! :)
Thank you,

- Ashley

 

Hello Tarek,
My husband and I just wanted to let you know how delighted we are with our new granite countertops in our kitchen! We really can’t stop admiring them. Thank you and all your staff for their individual efforts which resulted in such satisfaction for us.

- Maureen - Elburn, IL

 

Thank you Sana,
it was very nice working with you and Tarek, you made our projects easy and smooth to be done, we always appreciate your help with Choosing the perfect and elegant stone.

Definitely your taste in putting things together is amazing! I will mention your name and your shop in front of everyone who wants to update their home!

- Thank you! Nisrine Halabi

Halabi's project

 

Sana,
Just so you know my foreman said your team did great work. We’ve built a few of these studios already & the granite work on this one was hands down the best fit & finish we’ve seen. Nice job!!

We just started another kick boxing studio in La Grange & I will be calling on you for the granite work. Stay tuned. Thank You!

- Jim, Crestwood, IL

 

Hello Tarek,
The wife and I are completely pleased with the new granite counter tops. The neighbors are also. In fact, I think there may be a neighbor who may be contacting you soon. Katy asked for photos of the finished product. I'm sending some. I'm not the best photographer and I haven't looked for any before pictures yet.

- Tom & Colleen DesEnfants

 

Paulina,
Good Morning. I was brought to tears when I arrived home yesterday. The installers did an absolutely amazing job with the stone we selected. Mark and I were very impressed with their professional work ethics. They made sure the floors were covered and cleaned up after the project, were prompt, working efficiently and consistent until the project was finished. The stone on the back wall is breathe taking, they were very detailed in matching of the pattern.

Tarek should be proud of his team, this a huge reflection on his leadership and choosing the right professional individuals to prosper his business and get the job done. I want to thank you again for your patience during this long lasting project. Also, we need to schedule a day for you to come over to take pictures. As always, your assistance is greatly appreciated. Have an exceptional day and a better tomorrow. Regards,

- RochelleL

Hi Valencia,
We are very happy with the finished product! It looks great! Great service and great work, we appreciate it! Thanks,

- Amy and Joe

 

Valencia,
Thank you, Valencia, we loved working with you and your team! Project came out great, we love it! Regards,

- Kevin

 

Hi, Eunice, Sana, and all,
Our countertops were installed last Tuesday, and we want to say that we are very pleased with them. The workmen were all very professional and did a great job. Thank you so much.

- Nancy and Mack

 

Hello Tarek,
We finished remodeling our kitchen and we wanted to drop you a note on the great job GMD did with both our granite counter tops and the stone wall tile. We have several neighbors who have inquired about our counter tops and we have strongly recommended that they use The Granite & Marble Depot.

- Mark & Cathy - Batavia, IL

 

Tarek,
Your guys did a fantastic job installing the countertop. The Kitchen now looks marvelous. One of my friends wants granite countertops in her kitchen. I recommended her you guys. She or her husband would be calling you soon. Her/his name is Larisa/Gene Tsinman. Convey my thanks to Jessica and Enes.

Do I get a referral bonus?
Just Kidding.

- Ajay - Naperville, IL

 

Hi Gina,
Thanks again for your help last weekend. Looking at the samples in your showroom made it easier to navigate the fabrication area in Aurora. Tarik and Barbara were very helpful and we were able to quickly find remnants. Barbara even found my favorite choice, Lento!
I know that cutting stone is messy, but I must say their warehouse was the most organized of any I have visited so far. That made all the difference since I was able to walk around long enough to make a decision instead of running to the car to catch my breath!
We truly appreciate your help. Thanks again.

Best Regards,

- Julie and Mike

Dear Tarek,
My counter tops are here this morning. I am so happy to have them. The quality is perfect and those gentleman from your company had done such a great job. It's a pleasure to have business with you and your company. Thanks a lot!

- Mrs. Hung

 

Hello Tarek,
We would like to let you know how delighted we are with our new granite countertops in the kitchen! We are so happy the result with good deal price and your free consulting. Thank you very much!  

- Sophia - Naperville, IL

 

Tarek,
The workers did an excellent job. Neat, clean, and efficient. Your staff did great in helping us select our granite. Thank you!

- Connie - Downers Grove, IL

 

Thanks Gina,
The counter looks beautiful and the installers did a great job with the removal/install. Next spring I’m gutting my master bath so I’ll definitely be getting counter tops from you! Thanks again for all your help.

- Lori - Burr Ridge

Juanita,
We want you to know how much we appreciate the excellent service you provided throughout our countertop purchase. Your attention to details, great communication skills and ready smile made the experience even better than expected.
Thank you!

- Jorge & Sofia DeLeon

Hi Heideh,
The countertops look beautiful. Thank you again for your assistance. The gentlemen who did the installation were great - very professional and did an excellent job. I am very happy with the way everything looks. Thank you!

- Sheila Hansen

 

NOTE: The Granite and Marble Depot DOES NOT have a location in Mokena, IL. We are not affiliated with any other GMD location except the ones identified on this page (Aurora, Chicago, and Westmont).